Suser Restaurant Group - General Manager Job Description

We are comprised of Sparkies Kitchen & Bar, Stella's Table and Union 212 Banquet Hall located in the lakes area of Oakland County. We invite you to join our talented team that is committed to providing amazing food and service to our guests and who are treated like family!

General Manager Job Details:

The General Manager is responsible for the day-to-day operation and management of Sparkies Kitchen & Bar. They are responsible for the overall Front of House and Back of House supervision.

Management of the team, including scheduling, training, and general supervision
Oversee that all opening and/or closing duties are completed correctly and that cleanliness and maintenance are maintained
Responsible for daily deposits, and the correct operation of the POS systems
Balancing of all daily and nightly cash drawers and POS
Oversee inventory and maintenance
Providing excellent customer service to guests and excellent leadership to employees
Enforce and monitor all health, safety, and sanitation standards
Handle guest complaints according to provided guidelines
Work closely with all restaurant personnel to provide a seamless customer experience.

Experience/Requirements:

4+ years restaurant experience
Excellent customer service and interpersonal skills
Organized and capable of multi-tasking with attention to detail
Knowledge of Microsoft applications including Word and Excel
High standards of personal hygiene and personal appearance
Ability to be on feet for several hours at a time
Experience using POS systems preferred
Servsafe training preferred

Compensation: $60,000.00 - $80,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Our Mission

" Welcome neighbours and friends, we are proud of our team and community and our food and service reflects the warmth and compassion that we extend to our guests. We strive to stay on trend and welcome comments that will help us grow. Growth only occurs with nourishment!. "

Vision

To be recognized as a progressive leader in our industry that is reflected by our commitment to our team, giving them the proper tools in their pursuit of excellence and a trusted source of hospitality and responsibility to our community.

Food & Drink

" We are singularly focused on creating unique and satisfying dishes and drinks by using time tested recipes and the skills of our Culinary and Bar staff. We take great pride in every plate and glass we put out to the public and will always strive to be the place that our community thinks of first when deciding where to go for the evening!

Community

"And last but not least, Suser Restaurant Group is committed to “Giving Back: to our Local community. Through our “Dining for Dollars Programs” and other venues, we have given back Tens of Thousands of Dollars to Local Schools, Families in need, Community Outreach Programs and many more worthy organizations. We feel it is our responsibility to be a big part of the community that has contributed so much of our success since opening our doors in 2003."

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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

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Benefits

Health Benefits- Health, Dental, Vision and Prescription

Management: Health, Dental, Vision after 60 days.

Full Time Employees: Health Benefit program.

Paid Vacation/Paid Time Off Program

Salaried are eligible for 1 week of Vacation after 6 months and 2 weeks after 1 year of Service.

Vacation time available steadily increases over your length of Employment.

Education Reimbursement

After 90 days. Must be in restaurant Field and based on GPA. Up to $500.00 per semester.

Career Guidance

We encourage all of our team members who want to make a career in our field to explore the many opportunities we have for career advancement.

Team Recognition & Engagement Program

Benefit from the Employee Recognition and Rewards Platform with Bucketlist Rewards. Bucketlist Rewards makes it easy and fun to recognize and reward one another for milestones, achievements, and a job well done.

Bucketlist enables companies to reward employees the way they actually want. With Bucketlist you can recognize and reward your colleagues for the great work taking place and help them achieve what matters most in life.

The goal is to help build a great culture, increase recognition and make the organization into an amazing place to work.

Restaurant Discounts

50% discount on employee meals and 20% discount when dining in or carryout at all our concepts. Sparkies Kitchen & Bar, Stella's Table, Union 212 and Street Side Cafe.

401K Program

All employees are eligible for our Company Matched 401k and Roth 401k program. Company matches vest once contributions are made. Investments are handled by John Hancock Must be 18 years old to participate and have 6 months of service.

Weekly Paychecks

Get Paid every week on Friday!